Privacy Policy
Last Updated: July 2026
Introduction
Palmietfontein Water is committed to protecting the privacy of every visitor to this website.
We respect your personal information and process it in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.
Information We Collect
When you use our website, we may collect the following information:
- Name
- Company name
- Email address
- Telephone number
- Country
- Website enquiry details
- Information voluntarily submitted through contact forms
We may also collect limited technical information, including:
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies
Why We Collect Information
Personal information is collected only for legitimate business purposes, including:
- responding to enquiries;
- providing requested information;
- preparing quotations;
- responding to private-label enquiries;
- export enquiries;
- customer support;
- improving our website and services.
Sharing of Information
Palmietfontein Water does not sell, rent or trade personal information.
Where necessary, information may be shared with:
- Red Stone Global for export enquiries;
- authorised service providers assisting with website operation;
- legal authorities where required by law.
All third parties receiving information are expected to maintain appropriate confidentiality and data protection standards.
Cookies
Our website may use cookies to improve user experience.
Cookies may assist with:
- remembering visitor preferences;
- website analytics;
- website performance;
- embedded content such as Google Maps or Flipbook services.
Visitors may disable cookies within their browser settings, although certain website functionality may be affected.
Data Security
Palmietfontein Water takes reasonable technical and organisational measures to protect personal information against:
- unauthorised access;
- accidental loss;
- misuse;
- unlawful disclosure;
- alteration;
- destruction.
No online transmission can ever be guaranteed to be completely secure, and users provide information at their own discretion.
Retention of Information
Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Information that is no longer required will be securely deleted or destroyed.
Your Rights
In terms of POPIA, you have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of personal information where legally permissible;
- object to certain processing activities;
- withdraw consent where consent forms the basis of processing.
Requests may be submitted using the contact information below.
Third-Party Websites
This website may contain links to external websites.
Palmietfontein Water is not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites independently.
Changes to this Privacy Policy
Palmietfontein Water reserves the right to amend this Privacy Policy from time to time.
Updated versions will be published on this website.
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
Palmietfontein Water
Dullstroom
Mpumalanga
South Africa
General Enquiries:
International Distribution:
Red Stone Global